Each day I allocate some brain time to think about “different thinking” on risk management. Although not something that I was specifically thinking about today, I did receive a link to this video about the world of mobile.
The risk profession has not as yet really embraced the mobile device as an enabler or tool for improving risk management. This is actually quite bizarre given that risk management is about managing risks and implementing controls to manage those risks. Therefore, it goes to reason that the function would be working on apps and uses for the device to help business better manage their risks.
So, the question is, what are some of the “mobile thinking” ideas that utilise this growing platform so that the business can more efficiently and effectively manage their risks?
Risk management needs to move beyond the impractical tradition tools that really are not user friendly or designed with a customer focus in mind, instead they need to move to a customer focus. This needs to include considering the tools and the locations of the customers, and the delivery methods that can best suit the consumer base.
I really recommend you watch this video and then pose this question:
What can we do to take the management of risks to the innovative level, particularly on mobile?